LloydsPharmacy Reviews

LloydsPharmacy offers a variety of services, including online prescriptions and consultations. For private prescriptions, treatments can be delivered for free or collected at over 7000 locations. The Online Doctor service provides prescription treatments and advice without a face-to-face appointment. This service is suitable for those who do not already have an NHS or private prescription but may still require treatment. The cost of the service includes the medication, next-day delivery, fit notes, and referrals. Payment options include a one-off appointment, monthly, or annual subscription. The cost of each product varies depending on the treatment. For example, the cost for a Coronavirus test kit starts at £1.89 per test. Standard delivery for other products is £3.49, and orders are delivered in 3-4 working days once approved by the pharmacist. The approval process is operational from Monday to Friday. The entire process is discreet and confidential. All clinicians are GMC/GPhC registered, and each provides exceptional care to the highest UK medical standards.

LloydsPharmacy offers a wide range of products and services. Some of the popular products include Aronix 50mg tablets, Alli 60mg hard capsules, Regaine extra strength 5% minoxidil for men, and Alpecin liquid hair energizer. They also offer a variety of collections such as baby formula, health supplements, multivitamins, acid reflux treatments, allergy relief, and adult electric toothbrushes among others. In addition to products, LloydsPharmacy provides services like flu vaccination, medicine management packs, blood pressure checks, BMI monitoring, emergency contraception, skin analysis, express prescription service, and smoking cessation. They also have an online prescription service where prescriptions can be ordered online and delivered for free. This service is known as LloydsDirect by LloydsPharmacy. It's worth noting that the availability of these products and services may vary. Please visit the LloydsPharmacy website for the most accurate and up-to-date information.

LloydsPharmacy.com has a returns policy that allows customers to return any items they are not entirely satisfied with. Customers have 14 calendar days from the date they received their complete order to notify LloydsPharmacy if they have changed their mind about the order. Any item to be returned must be received within 14 calendar days of the notification of the intention to return the items. Orders cancelled under the regulations are entitled to a refund of any standard postage paid for the delivery of the order, but customers are responsible for any postage incurred in returning the items wished to be cancelled. Unfortunately, postage is not refunded on return of part orders. This right to change mind does not apply to the supply of prescription medicines and the supply of other medicines by a healthcare professional as part of a health service. Items must be returned in the condition they were received, which includes keeping any hygiene seals in place. The right to return an item is lost if a product that needs to be sealed for health or hygiene reasons is unsealed. The regulations give LloydsPharmacy the right to reduce the amount of refund that customers receive if they have damaged or used the returned items in any way. The amount by which the refund might be reduced will be dependent on the decrease in value of the use of the item. If the use means that the items cannot be resold, this reduction may be 100%. If unwanted items weigh less than 5kg, they can be returned by post or by using another commercial courier within 14 days of notifying the intention to return the items. To return items, they should be repackaged carefully and returned at the address notified. A “Proof of Postage” should be obtained. If an item is over 5kg, the Customer Services team should be contacted. The Consumer Rights Act 2015 allows customers to claim a refund on faulty goods within 30 days of receipt. In some cases, LloydsPharmacy may offer to repair or replace the item free of charge. If the first repaired or replacement item supplied also turns out to be faulty then a refund can be claimed at this point, which includes the price paid for it plus any standard postage charges. This does not apply to items that have failed due to wear and tear. Additional manufacturer's warranties with some products, such as electrical items, may give additional rights. Unfortunately, the shipping policy could not be found.

LloydsPharmacy.com accepts payments using Visa, Mastercard, and American Express cards. Alternatively, customers can choose to pay with PayPal. When choosing to pay with PayPal, customers will be directed to the PayPal website from the online checkout. Once the PayPal transaction is complete, customers will then be returned to the LloydsPharmacy Online Doctor website. All payments must be placed online via the website – orders cannot be placed over the phone. Payment will be taken as soon as an order is placed, and will appear on a bank statement as ‘LLOYDSONLINE’ or 'LLOYDSPHAR'. Cardholder data is not stored, processed, or transmitted. All card payments are administered by SagePay, who are fully compliant with the Payment Card Industry Data Security Standard (PCI DSS) to Level 1. If a doctor rejects an order because the treatment purchased is not medically safe or suitable, the payment will be automatically refunded. For any problems when placing an order, customers can contact the Customer Services team.

To get in touch with LloydsPharmacy Customer Service, one can call at (345) 600-3565. For Online Doctor enquiries, the Online Doctor Care Team can be contacted from Monday - Friday: 9:00am - 5:00pm and on Saturday: 9:00am - 1:00pm. The service is closed on Sundays. Alternatively, an email can be sent to customer-services@lloydspharmacy.co.uk. For customers in Ireland, the customer service team can be reached at 1890 130018 from Monday - Friday 9:00am – 5.30pm or via email at info@lloydspharmacy.ie.

LloydsPharmacy offers several delivery options. They include Standard delivery which costs £3.49 and is delivered in 3-4 working days once the pharmacist approves your order. There's also Next Day delivery and Standard ParcelShop collection. For Pharmacy Medicines, they will need to be signed for by someone aged 18 or over. If there isn't anyone in who can sign for your order, you can change your delivery date or redirect it to a local parcel shop. Unfortunately, your order can't be left in a safe place or with a neighbour. The courier will try to deliver three times before they return it to us. Delivery is free on all prescription medicines, including ones that are kept in the fridge. They deliver from their central pharmacy to any address in the UK. Please note: In adverse weather conditions your order(s) may be delayed. 95% of orders are dispatched within 3 working days to the address provided by you in your order. Delivery timescales are estimates only. If you do not receive your order within 14 days of them confirming your order you must notify them and they will investigate the non-delivery provided you cooperate with the investigation. They also offer a Free NHS prescription delivery service. You can order medicine through LloydsDirect if your GP supports electronic prescriptions. At the moment, that's 96% of GPs in England. And don't worry about telling your GP that you’re switching to LloydsDirect – they’ll do that for you. Delivery is free on all prescription medicines, including ones that are kept in the fridge. They deliver from their central pharmacy to any address in the UK. You’ll get a reminder to order your next prescription 10 days before you’re due to run out. So your next order should arrive with time to spare. You can manage your whole family’s prescriptions from your LloydsDirect account. Get their medicine delivered to you, or send it directly to them. They also have a mobile app where you can request prescriptions, track your orders and get reminders to take your medicine. You can customise them to suit your schedule, and turn them off at any time. Join the half a million people who already trust them with their NHS prescriptions.